Our policy lasts 15 days for art products excluding of Art Classes and Art Events. If 15 days have gone by since you received your purchase, unfortunately we can’t offer you a refund.
Our refund policy covers the following situations:
Our refund policy does not cover the following situations:
If an item is covered by the refund policy we will normally provide a full refund. In some cases we may ask you to return the item, in which case all instructions will be provided to you via email.